|
August 2, 2004
Useit.Com: Deceivingly Strong Information Scent Costs Sales.
Usually, of course, it's good when websites have both clearly defined navigation and labels that explicitly state what users will find at the other end of each link. The problem arises when some links are clear (and have strong information scent) and others are vague (and have weak information scent).
|
|
Jul Sep
|
