May 10, 2004
IBM DeveloperWorks: All I want is a quick, easy install.
Installers have become unnecessarily complex over the years. Most are trying to solve a number of unrelated problems at once, while they're often unable to perform their primary task reliably. The solution is obvious: stop trying to reinvent the wheel.
PC World: Web-User Satisfaction on the Upswing.
Chances are two in three that you'll be happy with the outcome of your next Web site visit, according to a recent survey. That's not bad, considering that only seven years ago your odds of a successful visit were only two in five. The news isn't all positive, however: Newbies still suffer from information overload, and site-specific searches need a lot of help.
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