April 10, 2004
InfoWorld: Filling in the margins.
Jon Udell. The fuzzy intersection of official and unofficial data has never been a comfort zone for information technologists. In chapter 4 of Klaus Kaasgaard's Software Design and Usability, Xerox’s PARC alumnus Austin Henderson says that "one of the most brilliant inventions of the paper bureaucracy was the idea of the margin."
News.Com: American Airlines disclosed passenger data.
AMR's American is the third U.S. airline to admit to turning over passenger data since the government tightened airline security following the Sept. 11, 2001, terrorist attacks. The revelations have raised privacy concerns and sparked several lawsuits.
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