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December 26, 2003
BBC News: Microsoft aims to make spammers pay.
"The basic idea is that we are trying to shift the equation to make it possible and necessary for a sender to 'pay' for e-mail," explained Ted Wobber of the Microsoft Research group. The payment is not made in the currency of money, but in the memory and the computer power required to work out cryptographic puzzles.
Wired News: The New Voice of Tech Support.
The high cost of live support and a desire to provide better after-hours support led TiVo to sign a contract with TuVox in January 2003. Though the company already had hired an outside company to build a user-friendly, Web-based self-help service, Mortenson realized that wasn't enough.
Computerworld: Microsoft to pay SPX $60 million in patent suit.
After the November ruling, it was unclear whether Microsoft, which denied any patent infringement had occurred, would appeal the jury's decision, but Wednesday's settlement resolves the matter, said Stacy Drake, a Microsoft spokeswoman.
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Nov Jan
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