December 8, 2003
Useit.Com: Automated Email From Websites to Customers.
Confirmation messages and other automated transactional email can complete the user experience: they reach out to customers in ways that are otherwise impossible for websites, which must sit still and wait for users to approach. For email to fulfill this potential, messages must be designed for optimal usability...
NY Times: Nations Chafe at U.S. Influence Over the Internet.
Icann and the United States government are expected to come under heavy fire at the conference, which begins Wednesday in Geneva and will be one of the largest gatherings of high-level government officials, business leaders and nonprofit organizations to discuss the Internet's future.
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