November 26, 2003
BusinessWeek: E-Shoppers Are Now E-Spenders.
It seems that the virtual world's top retailers are succeeding because they've learned the simple and time-honored tradition of keeping their customers satisfied. The idea is straightforward -- at least in concept: Provide a good experience consistently, and buyers will keep coming back.
News.Com: Publishers bet on Friendster-like service.
The two publishers, along with venture capitalist Mayfield, on Monday invested in Tribe Networks, the owner of an online community that links friends and friends of friends, and then promotes them as the ideal network through which to buy things, find a job or even get a restaurant recommendation.
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