November 19, 2003
Wired News: FedEx Delivers New Tech Lab.
Researchers at the new center -- which opens Wednesday, and is a collaboration between FedEx and the University of Memphis -- already are working with computer engineers and psychology experts to develop a "conscious software agent," Phillips said.
CIO: How to Play to Your Audience.
With persona-based design, ethnographic researchers study the behavior of current and potential customers by conducting interviews with them and by observing not only their use of the website but their daily routines.
eWEEK: AT&T's Zeglis Expounds on Wireless Plans.
In a more subdued keynote here on Tuesday, Zeglis apologized on behalf of the entire wireless industry for the wireless dot-com pipe dreams of 2000 that promised products ranging from wireless snow goggles to ubiquitous wireless video services.
News.Com: Qwest to launch VoIP in December.
But Notebaert said Wednesday that the company is nonetheless compelled to take advantage of U.S. District Court Judge Michael Davis' decision that Minnesota can't treat VoIP providers like regular phone companies or collect regulatory fees.
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