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April 1, 2001
Dan Bricklin: The "Computer as Assistant" Fallacy.
This type of thinking strikes me as strange. We don't ask for our automobiles to be more natural and intelligent, nor do we call for the next generation of cars to be like chauffeurs. With cars, we talk about responsiveness, comfort, power, cargo size, and safety.
Useit.Com: Corporate Websites Get a 'D' in PR.
Corporations spend millions on PR, and yet the press sections of their websites often fail to meet journalists' most basic information needs. In our recent usability study, journalists found answers to only 60% of their questions across a range of corporate sites.
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Mar May
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