March 4, 2001
Lighthouse: Hard numbers on the working environment.
Most people take a pretty conspiratorial view of Microsoft's success. Joel Spolsky, a talented programmer and writer who left Microsoft to form his own software firm, sees things differently. He puts at least some of Microsoft's success down to a book.
Useit.Com: Retaining Key Staff: What High-Tech Employees Say versus What They Do.
The most important finding in the study was that what employees say will keep them in the company is quite different from those factors that actually determine whether they quit. We have seen similar findings in many other studies of very different issues...
NY Times: I Scream, You Scream: Consumers Vent Over the Net.
There is a way to vent those frustrations, and perhaps to get some results. Disgruntled consumers are a hot commodity on the Internet, where a dozen or more sites have been competing to become the virtual soapbox of choice for tens of thousands of angry customers.
Fast Company: We Won't Take a Backseat.
American Airlines responded with a similar offer in order to discourage its elite road warriors from defecting. But the snag came when American tried to limit eligibility to people in certain cities... Were it not for the FlyerTalk community, American might have gotten away with it.
InfoWorld: Some new shrink-wrap license terms seem tailor-made for UCITA.
As we know, UCITA can cause plenty of problems just by validating the most common shrink-wrap terms, such as warranty disclaimers and so on. Eagle-eyed readers, however, have spotted language in many EULAs that appears tailor-made to take advantage of some of UCITA's worst provisions.
Internet Week: PGP's Vulnerabilities Reveal The Truth About Security.
Bruce Schneier. We toss about phrases like "2,048-bit RSA" and "trillions of years to break," and we believe them. We're defending ourselves by planting a huge stake in the ground, instead of by building a wall, and hoping the attacker will take only the path that runs into the stake.
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