June 1, 2000
NY Times: Managing Online Security Risks.
Hal R. Varian. Security researchers have tended to focus on the hard issues of cryptography and system design. By contrast, the soft issues revolving around the use of computers by ordinary people and the creation of incentives to avoid fraud and abuse have been relatively neglected.
Wired News: Who Should Fight Cybercrime?
As the world's top politicians, lawmakers, and business types argue and bleat over what must be done to stop the horrible, world-stopping threat known as cybercrime, a group of engineers who built and preside over the Internet's backbone are debating whether they should get involved.
Darwin: Sneaker Attack.
The mandate was simple, recalls Nike iD General Manager Mark Allen. "Knight wanted us to marry the mass customization model with the Internet, and he charged us with being the first. We're a lot better at being a leader than we are at being a follower."
TechWeb: IBM Site Revamp Shows Design Priorities.
The computing giant, which tallied $14.8 billion in Web sales last year, used extensive customer research to find out what turns customers off and what makes them come back. The result: design changes that just about any dot-com could heed.
Computerworld: Is there a WAP-zap coming?
But Ovum, an independent research firm with offices in London and Boston, has forecast slower WAP growth, partly because it only counts "active" users of the wireless Web — that is, users who will actually use the Web features in the Web-enabled devices.
Red Herring: Lab Rat: Microsoft is calling you.
Priorities is a good example of the direction in which it is heading, demonstrating how Microsoft hopes to continue to tie consumers to Windows, even as they increasingly do more computing away from PCs.
O'Reilly Network: WAP Takes a Pounding.
The attacks are a sudden twist of fate for the protocol that over the past nine months has been hyped as the foundation of the next phase of wireless communications -- specifically, enabling the wireless web.
News.Com: Excite@Home alliances signal new strategy.
By signing multi-year deals with Akamai Technologies, iBeam Broadcasting and Microcast, Excite@Home has expanded the commercial use of its backbone network and used its base of 1.5 million high-speed, or "broadband," Internet customers to attract new income.
Fortune: Go Big or Go Home.
With its web of interlocked alliances, Excite@Home has always been hard to understand. Yet the biggest mystery may be how such a well-connected company could get itself into such a fix. After all, the company was years ahead of the competition in offering a killer service...
News.Com: Internet tax measure squeaks through state Assembly.
The proposed legislation would not tax sales from companies that have no brick-and-mortar stores or warehouses in the state. But for firms that do, some sort of tax would apply. This would affect businesses like book retailers Borders and Barnes & Noble, which charge online customers no state sales tax in California...
ZDNN: EU wants U.S. tax on digital exports.
Byrne said existing tax legislation was able to cope with the purchase of physical goods on the Internet when the goods were delivered by traditional means. But digital deliveries were creating more problems. He estimated that 29 percent of online digital product sales in the United States were heading for the European Union.
Salon: Undo me!
This works to both the advantage and the detriment of the interface designer. Habituation lets an experienced person use a well-designed interface more quickly. But that same habituation can also lead to errors -- sometimes catastrophic ones. And that's when it would be great if we had a truly workable undo.
Adweek: Good Housekeeping Unveils-Web site Review Program.
For the first time since instituting its seal of approval for advertisers in 1909, Good Housekeeping's venerated consumer protection program has created a new review process-this time to vet the Internet.
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