May 22, 1999
MSDN Online: Personalization and Customization: Where Are They Now?
What's the difference between personalization, customization, and membership? In this article, we'll review the meanings of these often intertwined and hard to distinguish concepts.
Upside: The Handheld Future.
[Donna Dubinsky, the co-creator of the PalmPilot] "[The handheld] is going to be the paperback book of the Internet. We don't even know yet what the content will be."
ZDNN: AboveNet close to buying PAIX.
Most large networks avoid the public exchanges altogether and trade traffic privately among themselves.
Online Journalism Review: Downloadable Audio News: A Model for the Post-PC Future?
While most publishers view their involvement with Audible as more of an experiment than an engine of significant revenue, they are intrigued by the possibilities.
InfoWorld: Web father Berners-Lee shares next-generation vision of The Semantic Web.
Such a platform, Berners-Lee says, will give all our computing power and intelligent software something to climb around on.
InfoWorld: SpeechWorks CEO spells out good customer service.
Q&A with Stuart R. Patterson, CEO of SpeechWorks. [Amazon.com] and all of the big Web-commerce sites will eventually have support for phone access, just as there is [access] to support the Web.
- Useit.Com: From December 27, 1998; Predictions for the Web in 1999.
A flexible Web user interface would allow the user easy access to fixing the problem without having to call anybody.
InfoWorld: Push: The rumors of its demise have been greatly exaggerated.
In fact, push is more alive than ever -- it's just that content is being pushed through tried-and-true e-mail technologies, as it has been for years.
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