April 28, 1999
Webmonkey: Market Research on the Web - Part 1.
...we'll cover the hunting and gathering of qualitative data, which involves the triple-threat use of focus groups, usability testing, and email feedback.
- SiteCentric: Who is SiteCentric?
[Authors of the market research report for Webmonkey]. SiteCentric can increase sales and usage by giving you the information you need to identify and remedy areas of user attrition on your site.
RCFoC: Here There Be Dragons!
The bottom line is that our extraordinarily-simple-to-use Web is necessarily complex once we get "under the covers" of our browsers and servers; and it's constantly changing.
NY Times: Newspapers Urged to Transform.
Newspapers need to invest much more in research and new ventures if they are to succeed in the world of the Internet...
News.Com: Deja News double take.
...Deja News is preparing to announce sweeping changes to its services, including the addition of a user ratings feature, e-commerce offerings, and even a name change.
Wired News: Deja News Monitors Email Links.
Programmer and code-sniffer Richard Smith noticed over the weekend that the email address hyperlinks that are on every message Deja News displays use "redirect" hypertext code...
News.Com: Some retail chains not sold on Net.
But in many cases, retailers are late to recognize how profoundly the Internet is changing the business...
ClickZ: Appearing Live and In Person.
There are three major channels to online customer service: self help, email, and live help.
ClickZ: Web Advertising '99: Day 2.
[Jared Spool, User Interface Engineering] His message was this: Pay attention to how you brand your company or products on the Net, because what you don't know about branding online can hurt you.
Wired News: Inside Amazon's Shopping Cart.
Privacy experts say the purchase fits Amazon's plan of becoming, more than an online retailer, an aggregator of information about Internet shopping habits.
Wired News: ABC Inks Video Search Deal.
"The Internet is not a brochure to advertise your material. It's not a form of one-way broadcast communication. It's a unique channel on its own."
TechWeb: Intel's Grove Ponders Future Of Net Favorites.
[Andrew Grove] "All companies will be Internet companies, or they won't be companies..."
Computer Reseller News: IT Panelists Differ On Future on E-Business.
[Gary Eichhorn, president and CEO of Open Market] "Eighty percent of web sites [are poorly designed]," he said. "These sites have to be redesigned to accommodate existing bandwidth."
Red Herring: Sandpiper raises cash from new customers.
However, many Web publishers are hoping that growing deployment of cable modems and Digital Subscriber Lines (DSL) will solve Web performance problems without the need to pay a subscription fee to Sandpiper or Akamai.
Business Week: Defining Terms in the Battle for Eyeballs.
[Evan Neufeld, Jupiter Communications] "Remember that this is indicative data, not finite, definitive data."
MSDN Online: From March 1, 1999; An Informal Process for Good User Interfaces.
This issue will introduce a basic development process that helps good UI make it into products.
MSDN Online: From January 1999; Why Are Good User Interfaces So Hard to Make? Three Insights into Good Design.
To make something that is useful, we have to invest energy in thinking broadly and maintaining perspective.
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