March 6, 1999
NY Times: Tuning in to the Fight of the (Next) Century.
...Sony has now realized that its core business is being profoundly transformed by digital electronics, in ways that pose both opportunities and threats.
Advertising Age: Commerce strategies drive Web sites.
Media companies need to think like commerce companies to attract customers--and advertisers--to their Web sites.
Industry Standard: The Confidence Game.
Online merchants that reliably deliver the goods will ultimately win consumers' confidence – and get their business.
InfoWorld: Is your site really working?
[Mark Hurst] "Development teams work for a long time on the same site and they develop a sort of tunnel vision, where they don't see the problems that the site has..."
Online Journalism Review: Editors, Chief Cooks and Bottle Washers.
"Writing and editing doesn't hurt, but if I had to choose one person for our site, I'd pass over someone with those skills for someone who understands the pulse of people's minds on the Web."
AtNewYork: Reviving the Promise of Bots: DealTime Adds a New Dimension.
"A shopping bot is really a first-generation attempt to solve a particular issue..."
Industry Standard: While You Weren't Looking, WebTV Grew.
WebTV has vaulted past MindSpring, Netcom and the Baby Bells and now ranks among the 10 largest Internet service providers.
InfoWorld: Microsoft's online store stumbles out of the gate.
If the burdensome purchasing process isn't enough to discourage buyers, Shop.Microsoft.com's poor design probably will.
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